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frequently asked questions

How do I stay logged-in?
If you log in next time, please tick the box "Remember me".
I forgot my password, what should I do?
Click onto the 'Login' section of the website. Below the login area is a 'Forgot Password' link. Click this and you will be asked to enter the email address with which you registered. Once you click on 'Reset Password', an email will be sent to you with further instruction.    
How do I notify you of a change of address, etc.?
Updating your address and password can be done by visiting the 'My Account' section of the website. Once you have logged in, choose the 'Edit Details' link.